At Astral Shop, we understand that when you order gear for your next adventure, you want it to arrive as reliably as our products perform in the field. That’s why we’ve designed a delivery system that’s as thoughtful as our product selection—getting your outdoor essentials to you efficiently, no matter where your adventures take you.
Global Delivery for Global Explorers: We ship worldwide (excluding some remote areas in Asia and other locations) to ensure adventurers everywhere can access our quality gear. Whether you’re preparing for a backcountry trek in the Rockies or need durable footwear for urban exploration in Tokyo, we’ve got you covered.
Shipping Options Designed for Your Needs
Standard Shipping (10-15 business days after processing)
For adventurers who want their gear a bit faster, we offer reliable standard shipping through DHL or FedEx. Your order will typically be processed within 1-2 business days, then on its way via these trusted carriers. This option is perfect when you’ve got an adventure coming up soon.
Shipping Fee: $12.95 USD
Free Shipping (15-25 business days after processing)
For orders over $50, we’re happy to offer free shipping via EMS. While it may take a little longer, this option helps keep costs down for our community of explorers. This service is ideal when you’re stocking up on multiple items or planning ahead for your next season’s adventures.
What to Expect After You Order
1. Order Processing: Our team carefully prepares your gear within 1-2 business days. We double-check every item to ensure you receive exactly what you ordered in perfect condition.
2. Shipment Notification: You’ll receive tracking information via email as soon as your package is on its way. Watch your gear travel from our headquarters in Rawlings, US to your doorstep.
3. Delivery: Our carriers will deliver your package directly to you. For international shipments, please note that customs processing may add additional time in some countries.
Our Satisfaction Guarantee
We stand behind every product we sell. If for any reason you’re not completely satisfied with your purchase, you may return it within 15 days of receipt for a full refund or exchange. Your adventure gear should meet your highest expectations—just like the adventures themselves.
Pro Tip for Adventurers: Planning a trip? Order your gear at least 3-4 weeks in advance when using free shipping, or 2-3 weeks for standard shipping to ensure it arrives with plenty of time for your departure.
Have questions about delivery to your specific location? Our customer service team at [email protected] is always ready to help fellow adventurers with any shipping inquiries.
Now that you know how we deliver, it’s time to gear up! Explore our collection of outdoor essentials designed to transition seamlessly from urban streets to backcountry trails.